Shimla Investment and Management Servicers Pvt. Ltd. (SIMS) values the trust you place in us and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following information when you use our website or services: Personal Identification Data: Name, contact details (phone, email, address), and identity documents (Aadhaar, PAN, etc.) for loan applications. Financial Information: Salary slips, bank statements, and income details (where applicable). Technical Data: IP address, browser type, and usage data collected automatically to improve website performance.
2. How We Use Your Information
Your information is used to: Process loan applications and provide financial services. Verify identity and comply with regulatory requirements. Respond to customer inquiries and provide support. Improve website functionality and user experience. Communicate important updates, services, or legal notices.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share data only in the following circumstances: With regulators, auditors, or government authorities as required by law. With trusted third-party service providers strictly for operational purposes (e.g., IT support, verification services). To protect the rights, property, or safety of SIMS, our customers, or others.
4. Data Security
We implement appropriate physical, electronic, and administrative safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
As a customer, you have the right to: Access and review the personal information we hold about you. Request corrections to your data if it is inaccurate or incomplete. Withdraw consent for certain uses, subject to regulatory requirements.
6. Updates to this Policy
SIMS may update this Privacy Policy from time to time to reflect changes in legal, technical, or business practices. Updates will be posted on our website with the revised effective date.